OverSight Care

OverSight Control – Intelligent Digital Service for Maintenance and Lifecycle Management

OverSight Care is a modern digital service suite that supports maintenance organizations in managing the lifecycle of serviceable assets. The solution enables effective management of asset-related information, documentation and reporting of maintenance actions, and maintaining interaction with customers.

OverSight Care provides a centralized platform for managing maintenance data. All essential information—such as service assets, customer details, and user profiles—can be managed from a single location. The system includes an AI-assisted knowledge base for manuals and documentation, streamlining information management and enhancing maintenance efficiency.

The maintenance tracking and reporting process is designed to be as streamlined as possible. Users get a clear, real-time overview of ongoing maintenance tasks and their current status. This improves visibility and helps manage the overall process more effectively.

Robust documentation is a core component of the system. Calibrations and other maintenance activities can be reported easily and accurately. Customizable documentation templates are also available to suit various situations and requirements.

Maintenance service customers have their own dedicated view, where they can see their specific service assets and maintenance history. This increases transparency and enhances the customer experience.

OverSight Care is easily integrable with the customer’s existing systems and equipment. Seamless compatibility and onboarding ensure that the solution effectively supports existing workflows and technologies.

Customer Benefits

• Transparency and Control: Real-time information on service assets and actions, all in one place.
• Enhanced Collaboration: A unified channel for maintenance management and customer communication enables smoother service delivery.
• Data-Driven Decision-Making: Stored information supports predictive maintenance and long-term planning of assets.