Sustainable growth
Sustainable and profitable growth
We believe that sustainable business and profitability go hand in hand. We aim to grow our business in a sustainable way, while delivering value to our stakeholders and society as a whole. We strive to continuously improve our efficiency and innovate new solutions that contribute to sustainable growth.
Indutrade Group’s Code of Conduct
Indutrade Group’s Code of Conduct acts as our guiding principle for carrying out sustainable business, and is an essential part of our sustainable development work. It defines the values by which we act and how we aim to be seen by others.
The Code of Conduct is based on the core values of the UN Global Compact’s Ten Principles for responsible business, the OECD Guidelines for Multinational Enterprises, and other established international norms.
It covers several areas, including environmental issues, health and safety, business ethics (including anti-corruption), employee relations, human rights and corporate social responsibility.
Our guiding principles
Complying
with the law
In each country, we operate in accordance with local laws.
Ethics
of action
Our aim is to act ethically and lawfully in all our business activities.
Close dialogue
with stakeholders
Our aim is to closely engage with employees, business partners and other stakeholders who influence our business and are affected by our activities.
Employee
responsibility
Our employees are obliged to comply with Indutrade Group’s principles and take responsibility for their own actions – as well as for Indutrade’s products and services.
We listen to customers
Our business is also based on a strong commitment to customer satisfaction and continuous improvement. We regularly carry out customer satisfaction surveys, which are an essential part of our commitment to sustainable and profitable growth.
Through customer satisfaction surveys, we aim to gain a deeper understanding of our customers’ needs, expectations and experiences. This enables us to optimise our services and business operations to better meet the needs of our customers. By listening to our customers, we can identify our strengths and areas for development and make strategic decisions to improve our business.
Our commitment to regular customer feedback is part of our culture of sustainability, and reflects our drive to provide better, more effective solutions for our customers.